Why Choose Us & Meet the Team

Company

INFINICO is a dynamic and innovative startup that specializes in OMNI Channel Business Process Outsourcing (BPO), with a strong focus on customer experience management. We offer customized end-to-end solutions that allow businesses to streamline operations, enhance customer satisfaction and achieve their business goals efficiently.

About  Us

INFINICO stands for trust, transparency, empowerment, and innovation. Our leaders are dedicated to discovering, nurturing, and strengthening talent while upholding integrity and excellence. Together, we shape the future of BPO services, drive sustainable growth, and deliver exceptional value.

Why Choose INFINICO?

At INFINICO, we understand that each business has unique needs. That’s why we tailor our BPO services to provide maximum flexibility, scalability, and optimization. Whether you’re looking to improve customer service, streamline back-office operations, or access specialized expertise, we have the right solutions to help you succeed.

Our Commitment to Innovation!

As an innovative Company, INFINICO is committed to staying ahead of the curve. We continually seek out new ways to improve our processes and solutions, ensuring that we provide our clients with cutting-edge tools and strategies. Our culture is driven by continuous improvement, and we are always exploring new technologies and methodologies to better serve our clients.

What Sets Us Apart?

  • Customization: We tailor our solutions to meet the specific needs of each client.
  • Scalability: Our services can grow with your business, adapting to your evolving needs.
  • Customer-Centric Approach: We put customer experience at the heart of everything we do.
  • Innovation: We are committed to using the latest technologies and strategies to stay ahead in a rapidly changing market.

Alban Ahmeti

CEO & FOUNDER

Meet the Team

INFINICO Leadership

INFINICO stands for trust, transparency, empowerment, and innovation. Our leaders are dedicated to discovering, nurturing, and strengthening talent while upholding integrity and excellence. Together, we shape the future of BPO services, drive sustainable growth, and deliver exceptional value.

Charlène Steck

CFO & CO-FOUNDER

Experienced proffesionals

With a team of experienced professionals and a passion for excellence, INFINICO is your trusted partner in navigating the complexities of modern customer experience management. Whether you’re looking to reduce costs, improve efficiency, or gain access to specialized knowledge, INFINICO has the expertise to help your business thrive.